of North Flower Mound, TX
2501 Justin Road, Flower Mound, TX 75028 • (972) 539-0400

Policies & Procedures


Kids `R´ Kids Learning Academy of North Flower Mound is always open to our enrolled families any time the child is present.  For the safety of all children, we do request that you make your presence known to the person in charge and cooperate in not disrupting the Academy's program. Parents are encouraged to eat breakfast or lunch with their child(ren) at the anytime. (See Director for details.)


Children Served


Our Kids ´R´ Kids Learning Academy is open to children ages 6 weeks to 12 years old without discrimination on the basis of political affiliation, religion, race, color, sex, mental or physical disabilities.




Upon enrollment, your child(ren) will need all state, county and Kids ´R´ Kids forms completed in a timely manner. All forms necessary will be provided by us. We do require that if any information changes, new forms will be completed.




  • A tuition and fee schedule will be provided. You will be informed of all rates, discounts, late fees, activity fees, registration fees, check return fees, and any other specific fees.
  • The tuition and fee schedule will also provide you with information regarding when payment is due and any late charges to be applied. Also included on the tuition and fee schedule will be our Policy on Attendance, explaining the number of days that require full tuition, half tuition, and vacation days allowed.




New Year´s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day.




Our Academy is licensed by the state of Texas for specific hours of operation; early arrival and late pick-up are not allowed.


Internet Access


Internet access to your child´s classroom is by password only. By enrolling your child at Kids ´R´ Kids you consent that your child(ren) may also be seen on the Internet by other persons viewing with passwords.




  • Breakfast, lunch, and morning and afternoon snacks are available.  We will provide a weekly menu. Please alert us if your child has any food allergies and we will accomodate those as best we can. You may be asked to bring in food if your child is on a strict dietary regime.
  • For bottle-fed children, parents must provide prepared formula placed in bottles. We will inform you of the policy regarding baby foods. All infant items should be marked with the child´s first and last name.
  • Weekly menus for children beginning table food will be given to you for review. We ask that you circle the foods you wish your child to try and his or her diet will be supplemented with the regular baby food.




  • All prescribed medication must be left at the front desk with the person in charge. A medication form must be completed and signed by the parent or guardian before any medication can be given.
  • Medications must be in the original container and labeled as follows: child´s name, current date, dosage, times to be given, expiration date, and any other special instructions.
  • Any non-prescription medication must have a signed, dated note from the child´s doctor stating the name of the child to receive the medication, name of the medication, amount to be given, times to be given, length of time to be given and any other special instructions.
  • Medications will be dispensed only by the person or persons designated by our Academy.


Medical Emergency


  • If a child becomes ill, injured, or has an adverse reaction to prescribed medication while present with us, the parent(s) or emergency contact person will be notified immediately.
  • If it is necessary to seek immediate medical attention for a child, the child will be transported to the designated medical facility. * The child´s vehicle and emergency medical permission forms, as well as the health information file, will accompany the child.
  • In the event of an occurrence of a communicable disease as outlined by the Department of Health, written notification will be posted on the classroom door within 24 hours or the next business day.

*The designated medical facility will be listed on all emergency, transportation, and enrollment forms.


Transportation (To and From Public School)


  • Transportation is provided to and from local public or private elementary or grade schools.
  • Transportation Agreements are signed once for each school year.
  • Vehicle Emergency Forms must be completed and information kept up-to-date.
  • We will inform you of the time your child must be at Kids 'R' Kids for transportation to his or her elementary or grade school.
  • If your child will not be transported by Kids 'R' Kids or will not be picked up by Kids 'R' Kids from school at the end of the school day, you must notify us at least a day in advance.


Transportation (Field Trips)


  • Field Trip Permission Forms must be signed and dated for each field trip.
  • Vehicle Emergency Forms must be completed and information kept up-to-date.
  • Children going on field trips must wear a Kids ´R´ Kids t-shirt.
  • An identification bracelet will be provided by us for each child.


Severe Weather, Fire or Emergency Situations


  • If an emergency situation develops such as severe weather, fire, physical damage to the building, or any other situation that poses a threat, the safety of the children is our first concern.
  • We are equipped with a weather band radio, a fire alarm sprinkler system and fire extinguishers. Fire and severe weather drills are conducted according to state and county regulations or every 30 days.
  • If there is an emergency situation and it becomes necessary to close the Academy, families will be notified to make arrangements for early pick-up.
  • If there is inclement weather and it is determined that the Academy will not open, families will be instructed to tune in to the TV or radio station provided. 
  • If an emergency situation develops and it is determined that the building or premises is unsafe, your child(ren) will be transported to a safe location. This location will be provided upon enrollment.
  • Families will be notified of the situation and you will be required to pick up your child(ren) as soon as possible.


Alcohol, Drugs, and Tobacco


  • In our effort to provide a safe, healthy environment in which each child may grow and develop, we maintain an environment free of alcohol, drugs, and tobacco use.
  • The use or presence of alcohol, drugs, and tobacco by our staff, families, or anyone visiting is prohibited in the building or anywhere on the grounds.
  • The use or presence of alcohol, drugs, and tobacco is prohibited during any outing or field trip, as well as on any vehicle used by Kids 'R' Kids to transport your child(ren).


Closing Hours Information


If children are left at the Academy after closing time and no word is received from the family or an emergency contact cannot be reached, authorities will be contacted. After closing time, we may charge a late pick-up fee.


The Family Connection


The relationship between families and our staff is vital to the success of a child´s learning experience. A partnership must be formed the first day with open communication and understanding that the development and growth of the child is our top priority. You can assist and help ensure a smooth transition by doing the following:

  • Sign children in and out at the front desk and then escort them to their designated class.
  • Have all forms completed promptly.
  • Update forms as needed when changes occur - new phone number, email, resident address, etc.
  • Keep staff informed of special needs or changes that might affect your child´s behavior.
  • Notify us if your child is ill. Do not bring an ill child to the school.
  • Notify us if your child will be absent.
  • Notify us if you will be later than usual picking up your child.
  • Provide a change of clothes marked with your child´s name. (We are not responsible for lost clothing.)
  • Children should be dressed properly for the weather and play.
  • Do not allow children to bring toys, however special nap time blankets are allowed.
  • We encourage participation in our special events.
  • Attend scheduled family meetings and conferences.
  • Don't hesitate to ask questions and address concerns as they arise. It is our ongoing goal to provide a learning environment where everyone has the opportunity to excel. 




At Kids ´R´ Kids of North Flower Mound we use a method of "redirection" to guide your child(ren) toward appropriate behavior. If a child is engaged in behavior not conducive to a safe and happy learning environment, the teacher will "redirect" the child toward appropriate behavior. (The use of physical punishment and harsh language is prohibited.) Parents or guardians are required to abide by the Kids `R´ Kids Discipline Policy any time they are on school property.


Dismissal Policy


  • The staff will work with each child to fulfill the needs of that child, and every effort will be made to provide a positive learning experience. Special needs will be accommodated when possible.
  • Kids ´R´ Kids reserves the right to ask parents to make alternative arrangements for care if it is determined that a child´s needs cannot be met or the child has not adjusted to group care provided by Kids 'R' Kids. In the event behavior becomes disruptive to the program or becomes a problem that poses an unsafe situation for the child or other children in the class, alternative arrangements will be required.
  • If you, as a parent, are uncooperative in completing and returning forms, fail to pay your tuition on time, fail to follow any state or county regulations, or fail to follow any Kids ´R´ Kids Policy or Procedure, it may be necessary to dismiss your child(ren) from the Academy.


Kids ´R´ Kids reserves the right to change or revise any policies, procedures,

or tuition/fee schedules when deemed necessary. Written notification will be provided to families.


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